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The Concourse team

Operators turned analysts. Analysts who've been operators.

Concourse engagements are led day-to-day by senior partners. We don't staff pyramids, and we don't put a junior between you and a partner's judgment.

Eleanor Reyes
Partner

Eleanor Reyes

Managing Partner, Aviation & Distribution
New York · London

Eleanor leads Concourse Intelligence's work with global network carriers, GDS operators, and airline retailing platforms. Her work focuses on the strategic implications of NDC, offer/order management, and the next decade of airline-OTA economics. She has led commercial and strategic engagements across more than thirty carriers across North America, Europe, and Asia.

· Aviation· OTAs
Daniel Park
Partner

Daniel Park

Partner, Hospitality & Hotel Investments
Singapore · New York

Daniel covers the global hotel sector for Concourse — brand strategy at the major flagged groups, asset-management economics, lifestyle and soft brands, and the rise of professional STR as a hotel-adjacent category. He has advised institutional owners on portfolios totaling more than $40B in hotel assets.

· Hotels· STR
Anya Volkov
Partner

Anya Volkov

Partner, Travel Fintech & Payments
London · Dubai

Anya leads Concourse's payments and travel-fintech practice. She works with OTAs, suppliers, and payments incumbents on cross-border processing strategy, FX optimization, virtual card economics, and BNPL adoption in travel. Before Concourse, she ran corporate strategy at a top-three global payments platform.

· Fintech· OTAs
Marcus Chen
Partner

Marcus Chen

Partner, AI & Emerging Platforms
San Francisco · Tokyo

Marcus heads Concourse's AI and emerging-platforms practice, covering the impact of agentic commerce, foundation models, and operating-system shifts on travel distribution and supplier operations. He works with OTAs, hotels, airlines, and the AI labs themselves on go-to-market and commercial design.

· AI· OTAs· TMC
Senior advisors

A global bench, in-industry.

Concourse partners are supported by a curated bench of senior advisors — former CEOs, CFOs, CMOs and CCOs of airlines, hotel groups, OTAs, GDS operators, and travel fintechs across North America, Europe, the Middle East, and Asia.

Advisors do not appear in publication bylines. They are deployed into engagements under NDA, typically to brief our partners or sit alongside us in client sessions. We disclose advisor involvement to clients before any engagement begins.

For confidentiality reasons, the advisor roster is shared with clients under NDA. Get in touch via the contact page.

Join us.

Concourse is hiring senior associates and partners with deep travel industry experience. If you are an operator turned analyst, or an analyst who's been an operator, we'd like to talk.

careers@concourseintel.com →